At Phase 404, we are committed to delivering your MacBook cases quickly, securely, and affordably. This Shipping Policy explains how we process and ship your orders.
Order Processing
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All orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Time
We partner with trusted carriers to ensure safe and timely delivery. Estimated delivery times are:
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Standard Shipping (Domestic): 3–7 business days
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Express Shipping (Domestic): 1–3 business days
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International Shipping: 7–21 business days (depending on destination and customs clearance)
Please note: Delivery times are estimates and may vary due to external factors beyond our control (e.g., courier delays, customs, holidays).
Shipping Rates
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Shipping costs are calculated at checkout based on your location and selected shipping method.
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Free standard shipping may be offered on qualifying orders (check promotions or product pages for details).
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package directly on the carrier’s website.
Customs, Duties & Taxes (International Orders)
International shipments may be subject to import duties, taxes, and fees, which are the customer’s responsibility. Phase 404 is not responsible for any additional charges imposed by local authorities.
Incorrect Address & Failed Deliveries
Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages caused by incorrect addresses provided by the customer.
Delayed or Lost Packages
If your order is delayed or lost, please contact us at [Insert Contact Email]. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, reach out to us at:
📧 [Insert Store Email]
📞 [Insert Phone Number, if applicable]